Process and Systems Advisory

Our process design (and redesign) services help the organization in setting up standardized and documented operating processes [SOPs] for various business processes viz. Procurement, Inventory, Production, Quality Control, Marketing, Sales, Human Resources, Finance & Accounts, Property, Plant & Equipment etc. Process designing/ redesigning helps in improving efficiency, costs optimization, improving control mechanism (including both financial and other operational controls), smooth employee transition and also ensuring better compliance simultaneously. Our service entails Gathering Information and Documenting the "As-Is" Processes, Analysing those processes to identify inefficiencies, control gaps and bottlenecks, Developing the "To-Be" Solutions by leveraging best practices and available technology, and then Developing an implementation plan and Supporting its eventual implementation. By following these steps, the client organizations can systematically design efficient processes and thereby ensuring they remain optimized for business goals and changing environments.

Upgrading Information systems is a critical process for any organization to maintain competitiveness, improve efficiency, enhance security, and support business growth. Once we understand and articulate the business drivers and goals for systems upgradation, we provide comprehensive support services for the same. Our Market Research makes the client acquainted with the available upgrade options, vendors, technologies (e.g., on-premise, cloud, hybrid), and their capabilities. We perform Cost-Benefit Analysis by Evaluating the financial implications of different solutions, considering initial investment, licensing, maintenance, training, and potential ROI. Vendor Selection involves searching and choosing reliable vendors or solutions that align with your requirements and budget. Post that, we Support the implementation partner in all stages right from preparation of Process documents, Data migration and Testing, Post-Upgrade Verification & Validation and User Training and Communication.

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Effective running of Business Processes and Systems, including Underlying controls are essential for operational efficiency, transparency and accountability in any organization. They are also the most significant enablers for accurate and timely preparation of financial statements. Besides, they lay the foundation for a strong corporate governance framework. While all controls are relevant in an organization, Review of Internal Financial Controls has also been mandated under Companies Act, 2013. Our approach for these commences with Risk Assessment, including any fraud risk involved, followed by Controls Description which includes listing the controls implemented by the organization. Our Design Effectiveness Testing assesses the controls design to evaluate that they are reasonably effective to mitigate the identified risk. in the Operating Effectiveness Testing, we conduct comprehensive testing of controls to assess their operational effectiveness. We share Control Improvement Suggestions to mitigate the risk involved by plugging the design gaps and improving effective running of controls in place.